I’m based in Bury St Edmunds, Suffolk. The area I cover starts there and extends to Cambridge, Bishop's Stortford, Chelmsford, Norwich and the areas in-between.
Please Note: Depending on location, there may be a mileage charge associated with the service.
I work on the basis of a 7 hour day which includes a short lunch break to re fuel.
Yes, I do ask for a deposit at the time of booking. £50 for 1 day booking, £75 for a 2 day booking £100 for a 3 day booking and for bespoke projects deposit will be 20%.
Please Note: All deposits are none refundable.
It is my utmost priority to keep my clients happy, and while I understand unexpected things can happen at anytime I am a small business. and Yes I have a cancellation and amendment policy.
If you cancel the booking at any time your deposit will be retained. If you wish to amend your dates you have up to 1 week prior to your confirmed dates without loss of deposit, if it is within the 1 week leading up to your booking your deposit will be retained and I would require a further deposit to secure the new dates.
This all depends on the project I have been assigned to do. Usually there isn't anything that needs to be physically but I would suggested to have in your mind or written down what you would like to achieve and have as the end result. This way I have a goal and focus and can manage expectations.
In my experience, some clients like to clean before I arrive.. But that is not necessary as I will be making a mess and kicking up some dust throughout my time in your home. I do clean as I go along, as I would never organise back in to a dirty space.
Please Note: I do not provide a full cleaning/deep cleaning service.
It depends on two factors: the service I'm providing for you and whether this is our first meeting or a repeat visit.
During decluttering, you are the only person who knows the monetary, practical and sentimental value of your belongings. Do you use them every day? If not, can they be donated to charity? Or should they be sold instead? Your presence and hands-on approach are much needed in this case.
Your participation also allows me to offer practical coaching and support, which can benefit your home organising approach in the future. Going through this process together with me, you get to decide the flow of the room, so it works for your everyday life.
I apply the same three-step process to all items you deem unwanted.
I'll start by donating them to a local charity . If that's not possible, I'll recycle them. And if that is not an option, I'll dispose of them responsibly, and in the best eco-friendly manner in your area.
I take privacy matters very seriously. So I'll never share your personal information.
I might occasionally ask to take some photos related to the job for my “before and after” album. It's a brilliant marketing/social media tool for me. But I will only use the imagery with your explicit permission, never indicating my client's name or location.
Plus, taking pictures at the beginning and end of the task at hand can also help us assess the results better.
I couldn’t recommend Elizabeth catchpole - Home Organiser enough, she has literally transformed my home! I’m a massive hoarder and had a build up of “stuff” all around the house but after having Elizabeth came over to help me Declutter my home looks amazing! I am so, so pleased, thank you Elizabeth for all of your hard work and help, you truly are a star!
Deborah Louise Goode
I use Elizabeth regularly for decluttering and organising, As a full time working mum her time in our home is invaluable. After building a good relationship over the last few years and knowing my home and life so well Elizabeth was able to organise and tidy our home while we were on holiday. Coming home after a Lovely holiday to a tidy organised home was just a delight.
She really is a good person to know and have in your contacts. Not only does she get the job done she is a pleasure to spend time with with a cheery nature. - Leah Roberts
Someone recommended Elizabeth's services to help me declutter and reorganise my house and I couldn’t recommend her more.
We moved into our house three years ago and there were still unpacked boxes in my attic.
My husband and I work crazy hours and our free time is so precious we didn’t want to spend reorganising our house.
The day finally came we our son outgrew his room and needed to change. With Elizabeth’s help and I ordered storage, new bed and furniture.
I set aside 2 days, not in my wildest dreams thinking I would get it all done. Before I knew it, the attic was cleared, my kitchen cupboards organised,
In that time we also, decluttered my sons toys, built a 16 piece IKEA Storage unit and made my sons room into a fun, practical, stunning little boys room.
Elizebeth also helped me dispose of a mattress to the skip, sold items for me and took 18 bags to the charity shop.
I found setting aside the time and having outside help you really can change your house around, all those little jobs you’ve been putting off.
Elizabeth has such a great eye for organisation and is so thorough, she was even testing clocks to see if they worked.
I found the whole process so helpful that I booked Elizabeth again in January. New toys coming into the house, it was time to do a cleanse.
A massive thank you Elizabeth, I honestly couldn’t recommend her more.
I've just had an extremely productive day with Elizabeth Catchpole who runs a brilliant Home Organising service and wanted to recommend in case anyone is trying to get organised for the new year! She has today helped me clear a chunk of my to do list which had sat untouched for months and months and this evening I feel a weight has been lifted off my shoulders! Elizabeth will literally help with anything that might need doing and she is super efficient as well as being lovely and friendly and great with kids. She will work by herself or alongside you, depending on the job that needs doing. So if you need to clear some headspace (or any space in your house!) then I recommend getting in touch with her!
Sabine Remnant
I wanted to recommend Elizabeth Catchpole - Home Organiser, I’m so glad I found her. She has really helped me kick start my year by decluttering my home. A job that I was meaning to do for at least the last 6 months, but just didn’t find the time, or if I’m being completely honest, kept putting off! Elizabeth has help me with my wardrobe, kitchen cupboards, selling things I don’t need on my behalf and getting things to the charity shop. The pile of miscellaneous things that has been gathering by the front door for months is finally gone, and my house is a tidy home once again! I’m now heading in to the new year with a clear mind and clear home, and I even look forward to opening my kitchen cupboards without the risk of a tin falling on my head! She’s so friendly, helpful and has just generally been awesome.
Goergina Dinnage
I just wanted to recommend Elizabeth CatchpoleI was in one of those typical situations with 1000 things on my to do list (some that had been on there a while that I was ignoring) and no time between work/childcare to get it done - with guests due at the weekend. I dropped Elizabeth a panicked message to see if she could assist with a total mix of random tasks and she replied immediately and came to the rescue! In case you are imagining that you don't have anything 'meaty' enough for her to assist with, the things she did for me were: sorted through our box room/spare room which had become a bit of a dumping ground for all sorts - it is now totally clear and fully usable with everything neatly organised and stashed away in a cupboard. took a pile of old clothes away to give to charity, reorganised the utility room, and found us a recommended handyman. I am usually a very organised person but I can already think of 100 other things she could help with, especially in the run up to Christmas - it was such a relief! Hope the recommendation comes in useful.
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