Hi, I'm Elizabeth – an experienced home organiser, an avid traveller and lover of marine life.
I live in Bury St Edmunds, Suffolk, with my partner Marc and his wonderful two children. Originally from Diss, Norfolk, I'm pleased I have been able to settle down close to home. Especially after venturing far and wide with Thailand being the furthest I've lived.
When it comes to my career, I consider myself very fortunate. My job is my life's passion. I realise not everyone can say that. So I'm grateful that my personality traits and the skills I've honed over the years working in different industries have led me to create a successful home organising business.
How it all started for me
What did your bedroom look like when you were a child? I bet it was a mess!
Not mine though. Somehow, organising already came naturally to me even when I was young. Unlike other teenagers, I had no issues keeping my little kingdom tidy, sorted and presentable. And moving bedroom furniture around became a regular ritual for me. I still can't figure out if my parents were amused or frustrated by this recurring project.
But it didn't stop there.
I quickly became a go-to helper for my best friend, who lived across town. I would often get resigned phone calls from her, saying “Mum's told me to tidy and sort out my bedroom. PLEASE, can you come and save me?” I always said yes, and she always breathed a huge sigh of relief. So I happily rode my bike to her house to help her out.
By the way, you should of seen the state of my friend's room!
Where my professional experience comes from
I believe good communication and excellent customer service are the most important aspects of my job. Thankfully, I was able to sharpen them in my former professional adventures.
There's no better way to learn to navigate the public than in a face-to-face environment such as a hotel receptionist or estate agent, right? Speaking on the phone might not be everyone's favourite way to do business, but you become an expert working in a banking call centre or as a customer services manager in the travel industry. I used to work in all those roles before becoming a home organiser.
But the confidence and knowledge to run my own business definitely comes from another occupation. I also used to be a scuba diving instructor and managed a Diving School. Would you have guessed?
What differentiates me from other professional home organisers
You see, I don't like sitting around doing nothing when there is a problem to be solved.
This proactive approach comes in super handy in my profession. It has also allowed me to become efficient in what I do.
I don't want to brag (okay, maybe just a little), but I'm exceptionally good at keeping on top of things. And if that has anything to do with house interiors and creating a relaxed home environment, then I'm all in.
Why I love what I do
Life has come full circle for me. From being an exceptionally organised child to Elizabeth Catchpole – Home Organiser, I have truly found my passion.
The variety each new day brings in this profession constantly drives me to do my very best for my clients.
That’s all because I love helping others. Sharing my vast experience and practical knowledge with customers and finding real solutions to support their busy lives is the most rewarding feeling in the whole world.